AML / KYC Policy

Our commitment to Anti-Money Laundering and Know Your Customer compliance.

1. Overview & Purpose

Blockchain Tumbler is committed to preventing money laundering, terrorist financing, and other financial crimes. This Anti-Money Laundering and Know Your Customer ("AML/KYC") Policy sets out the procedures and controls we have in place to detect, prevent, and report such activities.

This policy applies to all users of the Blockchain Tumbler platform and all employees, contractors, and representatives involved in the operation of the Platform. Compliance with this policy is mandatory and non-negotiable.

Our Commitment: We will never knowingly facilitate money laundering, terrorist financing, fraud, or any other financial crime. Where we identify or suspect such activity, we will take immediate action including account suspension and reporting to relevant authorities.

2. Why KYC Verification is Required

KYC (Know Your Customer) verification is a regulatory and legal requirement for financial service providers, including cryptocurrency platforms. It ensures that we can verify the identity of our users and assess the risk associated with their transactions.

Without KYC verification, we cannot:

  • Confirm that you are who you say you are
  • Verify that you are of legal age (18+) to use our services
  • Assess whether your transaction sources are legitimate
  • Screen you against sanctions and watchlists
  • Comply with our legal obligations

For these reasons, KYC completion is mandatory for all users who wish to withdraw funds. There are no exceptions to this requirement. Users who do not complete KYC may still deposit and transfer, but cannot withdraw funds.

3. Required Documents

All users are required to submit the following documents for KYC verification:

1

Government-Issued Photo Identification

Accepted documents (must be valid and not expired):

  • Passport
  • National Identity Card
  • Driver's Licence (front and back)
2

Proof of Address

Must show your full legal name and residential address, dated within the last 3 months:

  • Utility bill (gas, electricity, water)
  • Bank statement or credit card statement
  • Government-issued correspondence (e.g. tax letter)
  • Official tenancy agreement

Document Quality: All documents must be in full colour, clearly legible, and unedited. Black-and-white scans, screenshots, heavily cropped images, or documents showing signs of tampering will be rejected.

4. Verification Process

The KYC verification process works as follows:

1
Submission
You upload your documents via the KYC section in your dashboard. All uploads are encrypted in transit and at rest.
2
Review
Our compliance team reviews your submission, typically within 1–3 business days.
3
Decision
You are notified by email of the outcome: Approved, Rejected (with reason), or Under Review (if additional information is needed).
4
Resubmission
If rejected, you may resubmit with corrected or additional documents. Resubmissions are subject to the same review process.
5
Ongoing Monitoring
Approved users remain subject to ongoing monitoring. We may request updated documents periodically or in response to specific compliance concerns.

5. How KYC Data is Used

KYC data is used exclusively for identity verification and compliance purposes. Specifically:

  • To verify your identity and confirm eligibility to use our platform
  • To screen against international sanctions and watchlists
  • To satisfy our legal and regulatory obligations
  • To investigate and respond to suspected fraud or illegal activity
  • To comply with any legal request or court order

We do not sell, rent, or otherwise share KYC data with any third party for marketing or commercial purposes. Data is retained for the legally required period following account closure. See our Privacy Policy for full details.

6. Anti-Money Laundering Measures

Our AML programme includes the following key controls:

Customer Due Diligence (CDD)
Standard identity verification for all users
Enhanced Due Diligence (EDD)
Additional scrutiny for higher-risk customers or transactions
Transaction Monitoring
Ongoing monitoring of transactions for unusual patterns
Risk-Based Approach
Risk scoring applied to users and transactions
Sanctions Screening
Screening against global sanctions and PEP lists
Staff Training
Regular AML training for all relevant staff

7. Prohibited Activities

The following activities are strictly prohibited on Blockchain Tumbler:

  • Money laundering in any form
  • Terrorist financing or any transaction involving terrorist organisations
  • Circumventing KYC/AML procedures by providing false information
  • Transacting on behalf of a sanctioned individual or entity
  • Using proceeds of any criminal activity
  • Structuring transactions to avoid reporting thresholds
  • Any transaction prohibited by applicable law or regulation

8. Sanctions Compliance

Blockchain Tumbler screens all users and transactions against applicable sanctions lists, including but not limited to those published by the UN Security Council, OFAC (United States), the EU, and the UK OFSI.

If a user is identified as a sanctioned individual or entity, or if a transaction involves a sanctioned jurisdiction or entity, we will immediately suspend the account, freeze associated funds, and report the matter to the appropriate authorities. We do not provide services to individuals or entities subject to applicable sanctions.

9. Suspicious Activity Reporting

We are obligated to report suspicious activity to relevant financial intelligence units and law enforcement agencies as required by applicable law. We have internal procedures in place for staff to identify and escalate potentially suspicious transactions or customer behaviour.

We will not notify users when a suspicious activity report has been filed about them, as doing so may constitute "tipping off" — which is itself a criminal offence in many jurisdictions.

10. Contact & Complaints

If you have questions about this policy, or if you believe your account has been incorrectly suspended or your KYC submission incorrectly rejected, please contact our compliance team:

Blockchain Tumbler — Compliance Team

Email: compliance@blockchaintumbler.com

Or use our contact form and select "KYC" as the subject.

Last updated: January 2024